Shipping and Return Policies
All orders ship from our warehouse in Southgate, KY. We ship orders Monday through Friday. We only ship to valid addresses within the United States and US Territories that we are licensed to ship to. Standard shipping is $2.00 for orders less than $75 and FREE shipping for orders over $75 (excluding Enlyte and
For insulin and other refrigerated drugs, we ship via UPS Next Day Air which is already included in the price. We ship insulin and other refrigerated drugs Monday - Thursday to ensure timely, temperature controlled delivery. Prescription drugs and devices cannot be shipped until we have a valid, verified prescription on file as applicable.
For all other orders, you can expect the following shipping times. Please note that prescription items cannot be shipped until a valid, verified prescription is on file. Please add 1 to 2 business days for processing over-the-counter (OTC) orders and 3 to 4 business days for processing prescription orders: